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2020 Customized Moon Lamp with Photo&Text, Heart Shape 3D Printed Moon Night Light Personalized Gifts for Birthday,Mother’s Day

8 reviews
100% of buyers enjoyed this product! 206 orders
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About Shipping:

Dear Buyers,if you want to receive the package faster,please choose Special line-YW(7-20days to most Countries) and Aliexpress Standard Shipping,much faster than China post and Cainiao.

PS:The transit time shown on the website is inaccurate.

About Dropshipping:

We will help you do the fast drop shipping,and will ship out your orders without any invoice receipt or promotion information.Please contact us for futher details.We are glad to work with you for long time business.

How to place the order?

After placed your order,please send your picture&text to us in chat page.

Can photo and text printed on one lamp?

Yes,both sides can be printed(please send me your photo and text in the same time,because text and photo must be printed together).

How long is the print time?

4-6 working days,please make sure you have enough time to wait before make your order,order canbe sent out in 4-10 working days.

How to choose the picture?

1.make sure your picture is clear.
2.only clear half-length picture can be printed.For the best printing effect, we will crop your photos appropriately.
3.Because of time difference,sometimes we cannot reply in time, please send us your favorite photos and text directly. If the photo is not good,we will contact you immediately.

TIPS:

1.Custom photo:you can customize your favorite photos, such as: birthday photos, party photos, travel photos, pet photos, wedding photos, baby photos, photo girlfriends, friends, photo and other memorable photos. Sublimate your family, friendship, love …
2.Customized product is exclusive products, so we do not support cancellation of orders.Hope your understanding.
3.Dropshipping welcomed.

How to send photo to us?

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of One Stop Smart Home Solutions (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of http://china-smart-things.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

8 reviews
100% of buyers enjoyed this product!
5 stars
(8)
4 stars
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Buyer
Review
Customer
verifed buyer
7 May 2021

Muy contenta con el pedido, bastante rápido y la atención es excelente. Repetiré. Muchas gracias al vendedor.

J***t
verifed buyer
7 May 2021

все супер. все дошло целым и работает:)

J***o
verifed buyer
23 Apr 2021

impresionante,barato y precioso,muchas gracias vendedor.un saludo.

S***
verifed buyer
22 Apr 2021

trop beau , expédié rapidement

Customer
verifed buyer
21 Apr 2021

GOOD

D***n
verifed buyer
18 Apr 2021

wunderschöne Lampe. Super Verkäufer. schnelle Lieferung

E***r
verifed buyer
17 Apr 2021

Es muy bonita lo único es el soporte que no se aguanta muy bien por lo demás queda muy bonita

J***c
verifed buyer
13 Apr 2021

un peu surpris car je ne pensais pas qu'il serait en "3D" comme ça mais j'aime beaucoup. Je recommande !

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