Product details

About Shipping:

Dear Buyers,if you want to receive the package faster,please choose Special line-YW(7-20days to most Countries) and Aliexpress Standard Shipping,much faster than China post and Cainiao.

PS:The transit time shown on the website is inaccurate.

How to place order?

please place order,choose the size and color you want,then send us your picture and text in chat page.

Production time？

3-6 working days.please make sure you have enough time to wait before make your order.
Photo Custom product is exclusive products, so we do not support cancellation of orders,please understand.

Tips:

1.After placed your order,please send your picture&text in chat page,normally the photo is printed on the front and the text is printed on the back.
2.Custom photo:you can customize your favorite photos, such as: birthday photos, party photos, travel photos, pet photos, wedding photos, baby photos, photo girlfriends, friends, photo and other memorable photos. Sublimate your family, friendship, love …
3.All clear photos can be printed,half-length picture of clear face is the best,please send your favorate picture in the chat page without hesitation,if the picture cannot be printed,we will contact you ASAP.
4.If you want best outcomes, we recommend 15CM 18CM 20CM.
5.Dropshipping welcomed.

How to upload your picture?

How to choose size?

The larger the size, the better the printed result.

Feature:

-Unique design with your own photo, names, and greetings.
-Come with Wooden Base; USB Charger
-This personalized Moon Lamp is the perfect for Christmas, birthdays, anniversaries, graduations, Valentine’s day, etc.Perfect Gift for Daughter ,Son,Wife,Hunsband,Girlfriend,Boyfriend,Friend-This is a unique and personalized moonlight made by 3D printing technology !

-PLA material extracted from corn stalks;
-Hard and smooth, Non-toxic, odorless, environmentally friendly can be degraded;
-Material of the main shell is very light, Suitable for children to play;
-When it is charging, the indicate light near the charging port of the moon light will on;When it is 100% fully charged, the indicate light will off.

Specifications:

Bulb: LED
Diameter: 8CM,10CM,12CM,15CM,18CM,20CM
Wattage:1W
Power Supply: USB DC 5V
Product technology: 3D printing
Light control type: Touch/Remote & Touch control
Battery type: Polymer lithium battery
Charging Time: 4-6 hours
Lighting Color: 2 colors/16 colors optional
Material: PLA
Material Feature: Environmental&non-toxic
Working Time: 4-20 hours (depends on brightness you choose)

Contents:

1 x Moon light
1 x USB charging cable
1 x Wooden stand
1 x Remote Controller(2/3colors lamp do not included)
1 x Paper retail box

Shipping & Payment

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	10-30 Business days
Canada, Europe	10-30 Business days
Australia, New Zealand	10-30 Business days
Central & South America	15-30 Business days
Asia	10-20 Business days
Africa	15-45 Business days

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of One Stop Smart Home Solutions (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of http://china-smart-things.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Buyer

Review

R***r

verifed buyer

9 May 2021

БОЖЕСТВЕЕНО

H***i

7 May 2021

good product

P***c

6 May 2021

The product is just as described, and arrived very fast! All 16 colors work. The store answerd my question and help me decide about the photo that would fit. Recommend!